OUR PROMISES TO DFW HOMEOWNERS

Guarantees we stand behind — every job, every home.

For over 20 years, Randy and the 1st Class team have backed up our work with the strongest written guarantees in DFW HVAC. If we fall short, we make it right.

★★★★★ 4.8 / 500+ Reviews
BBB A+ Accredited
5,000+ DFW Families
20+ Years
7 Days a Week
NINE WRITTEN GUARANTEES

Promises in writing — not fine print.

Every install, repair, and tune-up we run is backed by these guarantees. Read them. Then ask any other DFW HVAC company if they’ll match.

BEST PRICE

Best Price Guarantee

You won’t find a comparable HVAC installation for less in DFW. If you do, we’ll match it. Apples-to-apples — same brand, same tier, same warranty.

WORKMANSHIP

Workmanship Guarantee

Every technician is background checked, drug tested, and trained to treat your home like their own. No swearing. No smoking. No mess.
2YR
SATISFACTION

2-Year Satisfaction Guarantee

For two full years after install, if you’re unhappy with your equipment, our service, or our people for any reason — we make it right.
NO SWEAT

No Sweat Guarantee

Texas summers don’t forgive. If your new system breaks down in the first two years and leaves you without cooling overnight, we’ll cover your hotel stay (up to $150) while we fix it.

PERFORMANCE

System Performance Guarantee

Your system will perform to manufacturer specifications. If it doesn’t, we make it right — parts & labor at no cost to you.

COMFORT

Comfort Guarantee

The system we install will heat and cool your home as promised. We size it right, install it right, and stand behind how it runs in your specific home.
OWNER DIRECT

Owner’s Voice Guarantee

If something goes sideways, you don’t get bounced through a call center. Randy Lazenby, owner, takes the call personally.

PROPERTY PROTECTION

Property Protection Guarantee

Carpets, hardwood, walls, and furniture are protected before we lift a tool. Floor savers, hall runners, drop cloths in every traffic area.

±3°
5-YEAR TEMPERATURE

Temperature Accuracy Guarantee

When operated and maintained per manufacturer’s specs, your system will hold your set temperature within ±3° at the thermostat for five full years.

Ready to put us to the test?

Schedule a service call or quote and we’ll bring the written guarantees with us.

DFW SERVICE AREA

These guarantees apply across 48+ DFW cities.

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